Get rid of extra costs and inefficient processes in your business

Business process automation system Interactive BPM

Flexibility

The uniqueness of our system is in quick adaptation to any processes of your business due to our own visual development environment.

Cost

SaaS model requires only a monthly subscription fee for using our product. It reduces a significant part of company's expenses for payment of initial license fees and software, running servers and their maintenance, upgrades and their installation.

Reliability

Cloud-based security, encrypted data transfer and backup copies in a reliable storage provide a high level of security.

Velocity

Our system is able to withstand trouble-free processing over a million requests per second.

Customization

The easy making changes without involving developers is available due to multiple configuration modules.

Integration

The system is synchronized with a variety of accounting programs, company website, advertising offices, IP telephony and many other devices and software.

Product overview

Business process management

Interactive BPM is focused on helping leaders achieve success by providing a unique combination of global and industry expertise, cloud and integrated solutions for managing all the resources (financial resources, human resources, marketing activities, procurement activities, customer service and supply chain), as well as support and maintenance at the level of world standards. The system deals with business process management, further automation and analysis. We provide process planning in any user-friendly format: Gantt chart and Perth (critical chain method), calendar, group project (trello view) and then some.

Human resources management

Interactive BPM allows you to lead staff effectively by using the access rights to the various system modules based on the company’s organizational structure. The system includes features such as remote filling the questionnaire by employee, loading personal documents, analysis of time tracking system, holidays and absence, staff attendance, setting goals and monitoring their implementation, alert system, availability of document templates and much more. Using the pulse-survey, you will be able to obtain and analyse your staffs feedback and objective information about their involvement regularly. The system supports work with external agents that allows you to assign them tasks and receive reports on their activities together with staff members.

Customer accounting and requests process management

Interactive BPM allows you to carry out deep analysis of potential clients and build up effective relationships with your buyers from “leads” to the sales process: distribution of applications between the managers, data collection and clarification, customer’s segmentation based on their value to the company (ABC-analysis), personalization of offering services and further client support. Due to easy integration with websites, the system helps you to create necessary forms, specifying the required fields. All the data is automatically stored in the CRM system, as soon as the visitor fills the form.

Sales management

The system division lets you to handle the company’s sales management. All the tools were collected to work with commercial materials, control over the plan implementation and analytics. The system allows to analyze and expedite planning processes, discover new opportunities for product promotion, monitor and optimize your selling expenses and promotion campaigns, generate reports in different formats to make appropriate decisions. As a result, you have an opportunity to improve sales efficiency and thereby reduce the return of investments period.

Project and company operation management

Interactive BPM allows you to manage the fulfillment process of obligations to partners whether goods delivery or product manufacture, project implementation using the following features:

  • Assigning responsible persons
  • Schedule tasks and report of progress
  • Planning necessary resources
  • Preparation of required documentation
  • Monitoring deadlines
  • Error notification
  • Work processes coordination with the client

Managing mail, phone calls and objectives is carried out in unified calendar that allows you to collaborate with customers, partners or suppliers, arranging tasks according to their priority, deadline and responsible person.

Analytics

Interactive BPM contains a pre-configured charts, diagrams and reports that allow you to analyze the company's performance on a real-time basis, anticipate outcomes with predictive analytics, discover new business opportunities, introduce innovations and take the pulse to evaluate key performance indicators of employees, plan income levels, sales analysis and customers and many others. Automatic monitoring of indicators reveals problem points of business and makes proper decision quickly based on the available data. Through-going analytics provides elicitation of efficient advertising sources and redistribution of promo budgets.

Additional features

The system provides an ability to choose personal and the most familiar view of user menu, color schemes and user interface, personal settings of notification system. The presence of internal corporate social network lets to start group discussion with staff, set up connection to external customers, broadcast on the website and carry out surveys. The notification panel allows you to enable reminders for important meetings and appointments.